Idyllic Hotel Indigo to win boutique hotel category 2021
Unique Hotel Indigo Helsinki – Boulevard, which opened its doors in the spring after being closed for a long time, quickly became popular among tourists once again. For the third time, the hotel was awarded the title of Finland’s Leading Boutique Hotel.
Although boutique hotels in general invest in customer service, the personnel of Hotel Indigo – Boulevard have always made an effort to serve their guests in a way that is as personal and friendly as possible. As a result, the hotel guests of Hotel Indigo are very satisfied. Distinctive rooms, an exciting location, and inspiring customer service make the guests happy.
“At Hotel Indigo, we’ve really made an effort to provide good customer service and create a safe hotel experience, and we’ve also succeeded in that. This is also reflected in the European ranking of IHG hotels, where our hotel is third out of all 400 hotels this year,” says General Manager Saija Savela-Palovaara. “Getting the award for the third time feels really good, especially after this challenging year. As international travel is rapidly picking up, the number of foreign guests at the hotel has increased sharply. It’s great to succeed among competitors like these,” adds Savela-Palovaara.
The annual World Travel Awards™ (WTA), also called the Oscars of the travel and tourism industry, were first given in 1993. Nominations are made by an international expert jury. This year, the monthly voting figures for the WTA programme were a record high, as tourism professionals and consumers were eager to cast their votes, and there was more search traffic on the WTA website than in any previous year. The awards are given to hotels and companies providing tourism services in different categories and regions. This year, more votes were cast for Hotel Indigo than for competitors such as Hotel Fabian, Hotel Haven, Hotel Katajanokka, Hotel St. George, Lapland Hotels SnowVillage, and Boutique Hotel Yöpuu.